{"id":3538,"date":"2018-03-01T12:19:35","date_gmt":"2018-03-01T15:19:35","guid":{"rendered":"http:\/\/elife.com.br\/?p=3538"},"modified":"2018-03-01T12:19:35","modified_gmt":"2018-03-01T15:19:35","slug":"ikea-agora-com-chatbot-para-atendimento-ao-cliente","status":"publish","type":"post","link":"https:\/\/elife.com.br\/index.php\/2018\/03\/01\/ikea-agora-com-chatbot-para-atendimento-ao-cliente\/","title":{"rendered":"IKEA agora com chatbot para atendimento ao cliente"},"content":{"rendered":"<div id=\"fb-root\"><\/div>\n<hr \/>\n<p><span style=\"font-weight: 400;\">A E.life desenvolveu mais um chatbot, desta vez para a IKEA Portugal, empresa de m\u00f3veis e decora\u00e7\u00e3o. Em 2017, entregamos mais de 30 bots para grandes empresas, <\/span><span style=\"font-weight: 400;\">dentre elas: Duratex (atuando com Deca e Hydra), Volkswagen <\/span><span style=\"font-weight: 400;\">(via AlmapBBDO)<\/span><span style=\"font-weight: 400;\">, Enotel, Grupo JCPM de Shoppings, GuiaBolso, <\/span><span style=\"font-weight: 400;\">Suvinil, Cacau Show e Shopping RioMar. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">O objetivo do Bot Ikea foi otimizar o atendimento ao consumidor com respostas automatizadas \u00e0s d\u00favidas mais comuns dos clientes. Nos casos em que o bot n\u00e3o conseguir resolver o caso, ele ser\u00e1 encaminhado para a equipe de atendimento humano.<\/span><\/p>\n<p><a href=\"https:\/\/www.messenger.com\/t\/ikeapt\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-3539\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2018\/03\/Bot-Ikea.jpg\" alt=\"\" width=\"601\" height=\"364\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Atrav\u00e9s do bot \u00e9 poss\u00edvel acessar um guia de produtos, ideias de decora\u00e7\u00e3o IKEA e cat\u00e1logos, assim como toda a lista de lojas que existem no pa\u00eds e a suas localiza\u00e7\u00f5es no Google Maps. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Gra\u00e7as \u00e0 Intelig\u00eancia Artificial do chatbot \u00e9 poss\u00edvel identificar os principais termos utilizados na procura dos principais produtos, estoque e hor\u00e1rio de funcionamento das lojas. Al\u00e9m disso, todos os meses a ferramenta ser\u00e1 otimizada com o acr\u00e9scimo \u00a0de termos que at\u00e9 ent\u00e3o n\u00e3o seriam identificados pelo bot. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.messenger.com\/t\/ikeapt\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Converse agora mesmo com o bot da IKEA aqui!<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.messenger.com\/t\/ikeapt\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3540\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2018\/03\/GIF-BOT-IKEA.gif\" alt=\"\" width=\"250\" height=\"500\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Ficou interessado em ter um bot para sua empresa tamb\u00e9m? <\/span><\/p>\n<p><a href=\"negocios@elife.com.br\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3541\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2018\/03\/USAR-SEMPRE-BLOG-ELIFECall_To_Action_Preto.jpg\" alt=\"\" width=\"500\" height=\"85\" \/><\/a><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A E.life desenvolveu mais um chatbot, desta vez para a IKEA Portugal, empresa de m\u00f3veis e decora\u00e7\u00e3o. Em 2017, entregamos mais de 30 bots para grandes empresas, dentre elas: Duratex (atuando com Deca e Hydra), Volkswagen (via AlmapBBDO), Enotel, Grupo JCPM de Shoppings, GuiaBolso, Suvinil, Cacau Show e Shopping RioMar. O objetivo do Bot Ikea [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":3542,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[193,176,98,315,201],"class_list":["post-3538","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-bot","tag-chatbot","tag-facebook-messenger","tag-ikea","tag-messenger"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IKEA agora com chatbot para atendimento ao cliente - Elife Brasil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elife.com.br\/index.php\/2018\/03\/01\/ikea-agora-com-chatbot-para-atendimento-ao-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IKEA agora com chatbot para atendimento ao cliente - Elife Brasil\" \/>\n<meta property=\"og:description\" content=\"A E.life desenvolveu mais um chatbot, desta vez para a IKEA Portugal, empresa de m\u00f3veis e decora\u00e7\u00e3o. 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