{"id":5194,"date":"2019-02-26T12:32:34","date_gmt":"2019-02-26T15:32:34","guid":{"rendered":"https:\/\/elife.com.br\/?p=5194"},"modified":"2019-02-26T12:32:34","modified_gmt":"2019-02-26T15:32:34","slug":"elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots","status":"publish","type":"post","link":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/","title":{"rendered":"Elife apresenta Elife Blab, ferramenta para gest\u00e3o de bots"},"content":{"rendered":"<div id=\"fb-root\"><\/div>\n<hr \/>\n<p><span style=\"font-weight: 400;\">A Elife acaba de lan\u00e7ar o Elife Blab, ferramenta criada para facilitar a gest\u00e3o de bots pela equipe de atendimento do cliente, ainda em vers\u00e3o beta. Com o Blab \u00e9 poss\u00edvel otimizar o trabalho de atualiza\u00e7\u00e3o de bots a partir dos insights obtidos atrav\u00e9s dos di\u00e1logos com o consumidor.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jairson Vitorino, CTO Elife, explica que o Blab foi desenvolvido para diminuir o tempo de gest\u00e3o dos bots e solicita\u00e7\u00f5es como <em>push notifications<\/em>, edi\u00e7\u00f5es de textos, imagens e fluxos. \u201cGanha-se tempo pois \u00e9 a pr\u00f3pria equipe de Designers de di\u00e1logos que atualiza os bots, sem o envolvimento direto da equipe de tecnologia\u201d.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5197\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/2.png\" alt=\"\" width=\"600\" height=\"384\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Com a novidade, tanto analistas quanto respons\u00e1veis pelo conte\u00fado podem fazer as modifica\u00e7\u00f5es necess\u00e1rias no chatbot. Dentre as principais funcionalidades da plataforma, os gestores de chatbots podem, em uma interface amig\u00e1vel e de alto n\u00edvel:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gerenciar fluxos da conversa\u00e7\u00e3o<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Configurar, editar e incluir novos menus, bot\u00f5es e templates<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Realizar configura\u00e7\u00f5es gerais do chatbot (por exemplo, hor\u00e1rio de atendimento)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Exportar planilha com termos n\u00e3o entendidos pelo bot<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Agendar <\/span><i><span style=\"font-weight: 400;\">push notifications <\/span><\/i><span style=\"font-weight: 400;\">nos formatos carrossel, texto e bot\u00e3o<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Configurar e editar mensagens pr\u00e9-configuradas <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Fazer a manuten\u00e7\u00e3o dos cards mostrados pelo bot (tipos de bot\u00f5es, links, imagens, ordem dos cards e tamb\u00e9m ocult\u00e1-los)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Testar altera\u00e7\u00f5es antes de subi-las para o bot<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Segundo Vitorino, da Elife, agora tudo \u00e9 feito sem a necessidade de intera\u00e7\u00e3o com c\u00f3digo: \u201cA gest\u00e3o de mudan\u00e7as no bot tornou-se mais r\u00e1pida e quebrou a depend\u00eancia da equipe gestora da equipe de desenvolvimento. Qualquer nova mudan\u00e7a \u00e9 aplicada diretamente no chatbot. O Blab integra ambientes de produ\u00e7\u00e3o (oficial) e staging (testes) na mesma plataforma, permitindo a r\u00e1pida transi\u00e7\u00e3o.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No Blab, cada bot tem um login pr\u00f3prio, tornando a gest\u00e3o mais organizada. Cada analista pode ficar respons\u00e1vel por um bot e as edi\u00e7\u00f5es feitas em um login n\u00e3o afetar\u00e1 os demais bots. Al\u00e9m disso, diversos analistas podem trabalhar simultaneamente em diferentes logins, otimizando o trabalho e fazendo a edi\u00e7\u00e3o com mais rapidez. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5199\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/4.png\" alt=\"\" width=\"600\" height=\"387\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A ferramenta \u00e9 intuitiva e separada pelas categorias principais: mensagens, notifica\u00e7\u00f5es e configura\u00e7\u00f5es. Em poucos cliques o analista consegue editar os menus, alterar as mensagens pr\u00e9-configuradas, criar notifica\u00e7\u00f5es, editar os cards das conversas e <\/span><b>exportar uma planilha com termos n\u00e3o compreendidos pelo chatbot em um per\u00edodo espec\u00edfico.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Essa \u00faltima funcionalidade, em especial, permite o aprimoramento constante do bot. Por exemplo: h\u00e1 uma semana um usu\u00e1rio entrou em contato com sua marca e o chatbot n\u00e3o entendeu o termo \u201cajuda\u201d. Ao extrair a planilha, voc\u00ea identificar\u00e1 essa lacuna e poder\u00e1 solicitar a atualiza\u00e7\u00e3o do bot pela equipe de desenvolvimento. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5198\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/3.png\" alt=\"\" width=\"600\" height=\"364\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">O Blab foi feito para chatbots integrados com o DialogFlow, sendo totalmente customiz\u00e1vel e instanci\u00e1vel, podendo ser criada uma vers\u00e3o do Blab com especifica\u00e7\u00f5es e funcionalidades exclusivas para cada bot que usa a tecnologia, sem depend\u00eancias gerais. \u201cA estrutura do Blab foi pensada de modo totalmente modular, onde funcionalidades podem ser adicionadas ou removidas sem maiores complica\u00e7\u00f5es\u201d, finaliza. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Importante destacar que a ferramenta \u00e9 voltada para a edi\u00e7\u00e3o de templates do bot, ou seja, formata\u00e7\u00f5es de menus, notifica\u00e7\u00f5es, imagens e links, por exemplo. A inser\u00e7\u00e3o de novas perguntas, respostas e termos impacta a intelig\u00eancia e arquitetura do bot, de modo que tais altera\u00e7\u00f5es podem ser feitas apenas pela equipe de desenvolvimento. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Ficou interessado e deseja implementar o Elife Blab na gest\u00e3o dos chatbots da sua empresa? Fale com nossos consultores. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4130-o1\" lang=\"pt-BR\" dir=\"ltr\" data-wpcf7-id=\"4130\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/posts\/5194#wpcf7-f4130-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rios de contato\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"4130\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4130-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<!--<img decoding=\"async\" class=\"alignnone size-full wp-image-3156\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/USAR-SEMPRE-BLOG-ELIFECall_To_Action_Preto.jpg\" alt=\"\" width=\"365\" style=\"margin-bottom: 20px;\" \/>-->\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-3156\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/header-form-blue.jpg\" alt=\"\" width=\"365\" style=\"margin-bottom: 20px;\" \/><br \/>\n<label> Seu nome (*)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"seu-nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"seu-nome\" \/><\/span> <\/label>\n<\/p>\n<p><label> Seu e-mail (*)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"seu-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"seu-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Empresa<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"sua-empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"sua-empresa\" \/><\/span> <\/label>\n<\/p>\n<p><label> Telefone (*)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"seu-telefone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"seu-telefone\" \/><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary bt-blue\" type=\"submit\" value=\"Solicite um Consultor\" \/>\n<\/p>\n<p><script>\ndocument.addEventListener( 'wpcf7mailsent', function( event ) { \nga('send', 'event', 'lead', 'clique', 'Solicite um Consultor - Post Blog');\n}, false );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Elife acaba de lan\u00e7ar o Elife Blab, ferramenta criada para facilitar a gest\u00e3o de bots pela equipe de atendimento do cliente, ainda em vers\u00e3o beta. Com o Blab \u00e9 poss\u00edvel otimizar o trabalho de atualiza\u00e7\u00e3o de bots a partir dos insights obtidos atrav\u00e9s dos di\u00e1logos com o consumidor. Jairson Vitorino, CTO Elife, explica que [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":5195,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[193,176,378],"class_list":["post-5194","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-bot","tag-chatbot","tag-elife-blab"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Elife apresenta Elife Blab, ferramenta para gest\u00e3o de bots - Elife Brasil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Elife apresenta Elife Blab, ferramenta para gest\u00e3o de bots - Elife Brasil\" \/>\n<meta property=\"og:description\" content=\"A Elife acaba de lan\u00e7ar o Elife Blab, ferramenta criada para facilitar a gest\u00e3o de bots pela equipe de atendimento do cliente, ainda em vers\u00e3o beta. Com o Blab \u00e9 poss\u00edvel otimizar o trabalho de atualiza\u00e7\u00e3o de bots a partir dos insights obtidos atrav\u00e9s dos di\u00e1logos com o consumidor. Jairson Vitorino, CTO Elife, explica que [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/\" \/>\n<meta property=\"og:site_name\" content=\"Elife Brasil\" \/>\n<meta property=\"article:published_time\" content=\"2019-02-26T15:32:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"405\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Nat\u00e1lia Constantino\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nat\u00e1lia Constantino\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/\"},\"author\":{\"name\":\"Nat\u00e1lia Constantino\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/#\\\/schema\\\/person\\\/482c4656171489de4bfd770c525636e2\"},\"headline\":\"Elife apresenta Elife Blab, ferramenta para gest\u00e3o de bots\",\"datePublished\":\"2019-02-26T15:32:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/\"},\"wordCount\":638,\"image\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/elife.com.br\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/CAPA-ELIFE_1.jpg\",\"keywords\":[\"Bot\",\"Chatbot\",\"Elife Blab\"],\"articleSection\":[\"Not\u00edcias\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/\",\"url\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/\",\"name\":\"Elife apresenta Elife Blab, ferramenta para gest\u00e3o de bots - Elife Brasil\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/elife.com.br\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/CAPA-ELIFE_1.jpg\",\"datePublished\":\"2019-02-26T15:32:34+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/#\\\/schema\\\/person\\\/482c4656171489de4bfd770c525636e2\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/#primaryimage\",\"url\":\"https:\\\/\\\/elife.com.br\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/CAPA-ELIFE_1.jpg\",\"contentUrl\":\"https:\\\/\\\/elife.com.br\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/CAPA-ELIFE_1.jpg\",\"width\":800,\"height\":405},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2019\\\/02\\\/26\\\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/elife.com.br\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Elife apresenta Elife Blab, ferramenta para gest\u00e3o de bots\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/#website\",\"url\":\"https:\\\/\\\/elife.com.br\\\/\",\"name\":\"Elife Brasil\",\"description\":\"We deliver insights\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/elife.com.br\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/#\\\/schema\\\/person\\\/482c4656171489de4bfd770c525636e2\",\"name\":\"Nat\u00e1lia Constantino\",\"url\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/author\\\/natalia\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Elife apresenta Elife Blab, ferramenta para gest\u00e3o de bots - Elife Brasil","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/","og_locale":"pt_BR","og_type":"article","og_title":"Elife apresenta Elife Blab, ferramenta para gest\u00e3o de bots - Elife Brasil","og_description":"A Elife acaba de lan\u00e7ar o Elife Blab, ferramenta criada para facilitar a gest\u00e3o de bots pela equipe de atendimento do cliente, ainda em vers\u00e3o beta. Com o Blab \u00e9 poss\u00edvel otimizar o trabalho de atualiza\u00e7\u00e3o de bots a partir dos insights obtidos atrav\u00e9s dos di\u00e1logos com o consumidor. Jairson Vitorino, CTO Elife, explica que [&hellip;]","og_url":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/","og_site_name":"Elife Brasil","article_published_time":"2019-02-26T15:32:34+00:00","og_image":[{"width":800,"height":405,"url":"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg","type":"image\/jpeg"}],"author":"Nat\u00e1lia Constantino","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Nat\u00e1lia Constantino","Est. tempo de leitura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/#article","isPartOf":{"@id":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/"},"author":{"name":"Nat\u00e1lia Constantino","@id":"https:\/\/elife.com.br\/#\/schema\/person\/482c4656171489de4bfd770c525636e2"},"headline":"Elife apresenta Elife Blab, ferramenta para gest\u00e3o de bots","datePublished":"2019-02-26T15:32:34+00:00","mainEntityOfPage":{"@id":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/"},"wordCount":638,"image":{"@id":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/#primaryimage"},"thumbnailUrl":"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg","keywords":["Bot","Chatbot","Elife Blab"],"articleSection":["Not\u00edcias"],"inLanguage":"pt-BR"},{"@type":"WebPage","@id":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/","url":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/","name":"Elife apresenta Elife Blab, ferramenta para gest\u00e3o de bots - Elife Brasil","isPartOf":{"@id":"https:\/\/elife.com.br\/#website"},"primaryImageOfPage":{"@id":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/#primaryimage"},"image":{"@id":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/#primaryimage"},"thumbnailUrl":"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg","datePublished":"2019-02-26T15:32:34+00:00","author":{"@id":"https:\/\/elife.com.br\/#\/schema\/person\/482c4656171489de4bfd770c525636e2"},"breadcrumb":{"@id":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/#primaryimage","url":"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg","contentUrl":"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg","width":800,"height":405},{"@type":"BreadcrumbList","@id":"https:\/\/elife.com.br\/index.php\/2019\/02\/26\/elife-apresenta-elife-blab-ferramenta-para-gestao-de-bots\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/elife.com.br\/"},{"@type":"ListItem","position":2,"name":"Elife apresenta Elife Blab, ferramenta para gest\u00e3o de bots"}]},{"@type":"WebSite","@id":"https:\/\/elife.com.br\/#website","url":"https:\/\/elife.com.br\/","name":"Elife Brasil","description":"We deliver insights","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/elife.com.br\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Person","@id":"https:\/\/elife.com.br\/#\/schema\/person\/482c4656171489de4bfd770c525636e2","name":"Nat\u00e1lia Constantino","url":"https:\/\/elife.com.br\/index.php\/author\/natalia\/"}]}},"rttpg_featured_image_url":{"full":["https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg",800,405,false],"landscape":["https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg",800,405,false],"portraits":["https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg",800,405,false],"thumbnail":["https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1-150x150.jpg",150,150,true],"medium":["https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg",300,152,false],"large":["https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg",800,405,false],"1536x1536":["https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg",800,405,false],"2048x2048":["https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg",800,405,false],"index-thumb":["https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg",405,205,false],"blog-thumb":["https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/CAPA-ELIFE_1.jpg",370,187,false]},"rttpg_author":{"display_name":"Nat\u00e1lia Constantino","author_link":"https:\/\/elife.com.br\/index.php\/author\/natalia\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/elife.com.br\/index.php\/category\/noticias\/\" rel=\"category tag\">Not\u00edcias<\/a>","rttpg_excerpt":"A Elife acaba de lan\u00e7ar o Elife Blab, ferramenta criada para facilitar a gest\u00e3o de bots pela equipe de atendimento do cliente, ainda em vers\u00e3o beta. Com o Blab \u00e9 poss\u00edvel otimizar o trabalho de atualiza\u00e7\u00e3o de bots a partir dos insights obtidos atrav\u00e9s dos di\u00e1logos com o consumidor. Jairson Vitorino, CTO Elife, explica que&hellip;","_links":{"self":[{"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/posts\/5194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/comments?post=5194"}],"version-history":[{"count":1,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/posts\/5194\/revisions"}],"predecessor-version":[{"id":5201,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/posts\/5194\/revisions\/5201"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/media\/5195"}],"wp:attachment":[{"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/media?parent=5194"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/categories?post=5194"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/tags?post=5194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}