{"id":5299,"date":"2019-03-25T11:49:18","date_gmt":"2019-03-25T14:49:18","guid":{"rendered":"https:\/\/elife.com.br\/?p=5299"},"modified":"2019-03-25T11:49:18","modified_gmt":"2019-03-25T14:49:18","slug":"elife-lanca-secretaria-virtual-na-plataforma-google-assistant","status":"publish","type":"post","link":"https:\/\/elife.com.br\/index.php\/2019\/03\/25\/elife-lanca-secretaria-virtual-na-plataforma-google-assistant\/","title":{"rendered":"Elife lan\u00e7a secret\u00e1ria virtual na plataforma Google Assistant"},"content":{"rendered":"<div id=\"fb-root\"><\/div>\n<hr \/>\n<p><span style=\"font-weight: 400;\">A Elife acaba de lan\u00e7ar sua assistente de voz, a Juli! Ela \u00e9 uma action e j\u00e1 est\u00e1 ativa no Google Assistant. Basta fazer algumas perguntas e voc\u00ea obter\u00e1 informa\u00e7\u00f5es sobre telefones dos departamentos e profissionais da Elife\/Buzzmonitor, poder\u00e1 deixar recados, assinar a newsletter e tirar diversas d\u00favidas.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Como conversar com Juli?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u00c9 poss\u00edvel falar com a Juli em diversas plataformas do Google, como o Google Home e Google Assistant (em celulares):<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1. Abra seu Google Assistant. Se voc\u00ea tem um Android, basta ficar pressionando o bot\u00e3o \u201cmenu\u201d para ele abrir. Se voc\u00ea tem um iOS, baixe o aplicativo na <\/span><a href=\"https:\/\/itunes.apple.com\/us\/app\/google-assistant\/id1220976145?mt=8\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">App Store<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">2. Fale <\/span><span style=\"font-weight: 400;\">&#8220;Quero falar com o app Juli Secret\u00e1ria Elife&#8221;. Aparecer\u00e1 uma mensagem de boas-vindas e ent\u00e3o clique em \u201cQuero saber mais\u201d. Nesta etapa voc\u00ea dever\u00e1 criar uma conta da Juli Secret\u00e1ria para poder utiliz\u00e1-la. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5300\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/03\/1.jpg\" alt=\"\" width=\"350\" height=\"622\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">3. Em seguida voc\u00ea receber\u00e1 um e-mail de confirma\u00e7\u00e3o para garantir a seguran\u00e7a dos seus dados. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5301\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/03\/2-1.jpg\" alt=\"\" width=\"350\" height=\"622\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">4. Agora \u00e9 s\u00f3 come\u00e7ar a conversar! Pe\u00e7a informa\u00e7\u00f5es, telefones, deixe recados para o time Elife\/Buzzmonitor e inscreva-se na newsletter da Elife!<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5302\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/03\/3-1.jpg\" alt=\"\" width=\"350\" height=\"622\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A Elife disponibilizou sua assistente de voz para clientes e colaboradores e o pr\u00f3ximo passo ser\u00e1 integr\u00e1-la ao atendimento telef\u00f4nico. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A plataforma Google Assistant foi escolhida pois j\u00e1 est\u00e1 dispon\u00edvel em mais de 1 bilh\u00e3o de dispositivos no mundo, como celulares, rel\u00f3gios, TVs, caixas de som e dispositivos como Google Home, segundo o Google.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Voc\u00ea sabia que os voice bots s\u00e3o uma das apostas da Elife para os pr\u00f3ximos anos?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Os voice bots ser\u00e3o os grandes respons\u00e1veis pelo corte de custos com call centers e uma das apostas da Elife para otimizar a experi\u00eancia do consumidor com as marcas. Os rob\u00f4s de voz podem realizar conversa\u00e7\u00f5es sobre temas diversos utilizando tecnologias de reconhecimento e s\u00edntese de voz, como o Google Assistant.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Para isso, s\u00e3o utilizadas tecnologias oferecidas no mercado atrav\u00e9s das aplica\u00e7\u00f5es em nuvem de intelig\u00eancia artificial, da Amazon e Google, integradas pelas equipes de CRM e Tecnologia da Elife.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">E as aplica\u00e7\u00f5es para atendimento e conhecimento da jornada do consumidor s\u00e3o in\u00fameras: desde bots que entendem voz e respondem com texto\/a\u00e7\u00f5es, bots que recebem texto ou \u00e1udio e respondem por \u00e1udio\/voz, at\u00e9 bots que funcionam totalmente por voz.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Uma das possibilidades \u00e9 o agendamento de tarefas por meio de bots. Em um dos prot\u00f3tipos desenvolvidos para Google Assistant, a Elife criou um assistente inteligente para agendamento de consultas. Aplicativos como este devem reduzir custos e se tornarem padr\u00e3o de mercado na pr\u00f3xima d\u00e9cada.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Confira o v\u00eddeo case:<\/span><\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/fIKKA35z1v4\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A secret\u00e1ria da Elife \u00e9 mais um passo em dire\u00e7\u00e3o \u00e0 automatiza\u00e7\u00e3o do atendimento e ao aprimoramento da experi\u00eancia dos funcion\u00e1rios com a empresa. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Quer saber mais sobre voice bots e como obter um para sua empresa? <\/span><span style=\"font-weight: 400;\">A Elife tem uma equipe dedicada ao desenvolvimento de bots e voice bots: navega\u00e7\u00e3o, programa\u00e7\u00e3o, redatores e designers est\u00e3o preparados para criar a automa\u00e7\u00e3o ideal para atender \u00e0 sua demanda.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4130-o1\" lang=\"pt-BR\" dir=\"ltr\" data-wpcf7-id=\"4130\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/posts\/5299#wpcf7-f4130-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rios de contato\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"4130\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4130-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<!--<img decoding=\"async\" class=\"alignnone size-full wp-image-3156\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/USAR-SEMPRE-BLOG-ELIFECall_To_Action_Preto.jpg\" alt=\"\" width=\"365\" style=\"margin-bottom: 20px;\" \/>-->\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-3156\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/02\/header-form-blue.jpg\" alt=\"\" width=\"365\" style=\"margin-bottom: 20px;\" \/><br \/>\n<label> Seu nome (*)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"seu-nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"seu-nome\" \/><\/span> <\/label>\n<\/p>\n<p><label> Seu e-mail (*)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"seu-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"seu-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Empresa<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"sua-empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"sua-empresa\" \/><\/span> <\/label>\n<\/p>\n<p><label> Telefone (*)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"seu-telefone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"seu-telefone\" \/><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary bt-blue\" type=\"submit\" value=\"Solicite um Consultor\" \/>\n<\/p>\n<p><script>\ndocument.addEventListener( 'wpcf7mailsent', function( event ) { \nga('send', 'event', 'lead', 'clique', 'Solicite um Consultor - Post Blog');\n}, false );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Elife acaba de lan\u00e7ar sua assistente de voz, a Juli! Ela \u00e9 uma action e j\u00e1 est\u00e1 ativa no Google Assistant. Basta fazer algumas perguntas e voc\u00ea obter\u00e1 informa\u00e7\u00f5es sobre telefones dos departamentos e profissionais da Elife\/Buzzmonitor, poder\u00e1 deixar recados, assinar a newsletter e tirar diversas d\u00favidas. &nbsp; Como conversar com Juli? \u00c9 poss\u00edvel [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":5303,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[357,249,338],"class_list":["post-5299","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-google-assistant","tag-juli","tag-voice-bot"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Elife lan\u00e7a secret\u00e1ria virtual na plataforma Google Assistant - Elife Brasil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elife.com.br\/index.php\/2019\/03\/25\/elife-lanca-secretaria-virtual-na-plataforma-google-assistant\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Elife lan\u00e7a secret\u00e1ria virtual na plataforma Google Assistant - Elife Brasil\" \/>\n<meta property=\"og:description\" content=\"A Elife acaba de lan\u00e7ar sua assistente de voz, a Juli! Ela \u00e9 uma action e j\u00e1 est\u00e1 ativa no Google Assistant. 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