{"id":5841,"date":"2019-11-29T14:32:16","date_gmt":"2019-11-29T17:32:16","guid":{"rendered":"https:\/\/elife.com.br\/?p=5841"},"modified":"2019-11-29T18:22:04","modified_gmt":"2019-11-29T21:22:04","slug":"vozxpress-permite-criar-central-telefonica-receptiva-operada-por-inteligencia-artificial","status":"publish","type":"post","link":"https:\/\/elife.com.br\/index.php\/2019\/11\/29\/vozxpress-permite-criar-central-telefonica-receptiva-operada-por-inteligencia-artificial\/","title":{"rendered":"Como automatizar o atendimento telef\u00f4nico com Intelig\u00eancia Artificial?"},"content":{"rendered":"<div id=\"fb-root\"><\/div>\n<hr \/>\n<p><span style=\"font-weight: 400;\">Com as novas funcionalidades lan\u00e7adas este m\u00eas pelo VozXpress, al\u00e9m de realizar liga\u00e7\u00f5es ativas para cobran\u00e7a ou confirma\u00e7\u00f5es, a plataforma permitir\u00e1 automatizar o atendimento telef\u00f4nico da sua empresa com o uso de intelig\u00eancia artificial. Ou seja, sua empresa ir\u00e1 economizar tempo e recursos automatizando todo o atendimento telef\u00f4nico com nosso software em nuvem. Conhe\u00e7a as novidades da atualiza\u00e7\u00e3o de Novembro\/2019:<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5843\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/11\/vx1.gif\" alt=\"\" width=\"1366\" height=\"624\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b>Crie sua central telef\u00f4nica operada por intelig\u00eancia artificial<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Voc\u00ea agora pode solicitar um n\u00famero telef\u00f4nico exclusivo para sua empresa no VozXpress e us\u00e1-lo para criar uma central telef\u00f4nica receptiva operada por um Bot de voz que entende a diversas l\u00ednguas.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Crie modelos de liga\u00e7\u00f5es personalizados para seu bot<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Agora voc\u00ea pode criar templates de liga\u00e7\u00e3o &#8211; o que o bot falar\u00e1- e utiliz\u00e1-lo em diferentes chamadas ou em chamadas receptivas ativas, sem restri\u00e7\u00f5es. N\u00e3o \u00e9 mais necess\u00e1rio repetir uma chamada alterando o escopo para criar uma nova. Diversos modelos de liga\u00e7\u00f5es ajudar\u00e3o sua empresa a falar com o consumidor de maneira distinta de acordo com o seu momento atual. Exemplos:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Modelo 1: Lembrar que falta 1 semana para a consulta m\u00e9dica.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Modelo 2: Lembrar que a consulta m\u00e9dica ser\u00e1 amanh\u00e3.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5844\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/11\/vx2.png\" alt=\"\" width=\"831\" height=\"463\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b>Defina o tempo m\u00e1ximo das suas liga\u00e7\u00f5es<\/b><\/p>\n<p><span style=\"font-weight: 400;\">O VozXpress agora permite que os usu\u00e1rios controlem o tempo m\u00e1ximo de suas liga\u00e7\u00f5es recebidas ou realizadas. Isso \u00e9 importante para impedir que o or\u00e7amento seja ultrapassado;<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Limite o hor\u00e1rio de realiza\u00e7\u00e3o das chamadas de acordo com a regulamenta\u00e7\u00e3o de cada pa\u00eds<\/b><\/p>\n<p><span style=\"font-weight: 400;\">O VozXpress n\u00e3o ir\u00e1 incomodar o seu cliente. Automaticamente nenhuma liga\u00e7\u00e3o ativa (como cobran\u00e7a, por exemplo) ser\u00e1 realizada fora do hor\u00e1rio limite implementado de acordo com regulamenta\u00e7\u00e3o do pa\u00eds do n\u00famero de destino. E VozXpress regula isso automaticamente.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Dashboards e Listas ajudar\u00e3o sua empresa a controlar os resultados das sua liga\u00e7\u00f5e<\/b><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Mais de 50 melhorias implementadas no controle das liga\u00e7\u00f5es.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Usu\u00e1rios agora podem verificar suas estat\u00edsticas de liga\u00e7\u00e3o por pa\u00eds em seus respectivos dashboards. Isso \u00e9 importante para utilizar os dados na cria\u00e7\u00e3o de estrat\u00e9gias para liga\u00e7\u00f5es futuras;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Cria\u00e7\u00e3o de filtros no dashboard de liga\u00e7\u00f5es;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; N\u00fameros com problemas agora aparecem no topo da lista, facilitando corre\u00e7\u00f5es;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Melhorias na exporta\u00e7\u00e3o e importa\u00e7\u00e3o de listas de n\u00fameros e templates: agora a importa\u00e7\u00e3o e exporta\u00e7\u00e3o tem um carregamento inferior a 0.5 segundos.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5845\" src=\"https:\/\/elife.com.br\/wp-content\/uploads\/2019\/11\/vx3.png\" alt=\"\" width=\"773\" height=\"454\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/vozxpress.com.br\/pt-br\/\" target=\"_blank\" rel=\"noopener\"><strong>Gostou deste conte\u00fado? Solicite um consultor VozXpress.<\/strong><\/a><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Com as novas funcionalidades lan\u00e7adas este m\u00eas pelo VozXpress, al\u00e9m de realizar liga\u00e7\u00f5es ativas para cobran\u00e7a ou confirma\u00e7\u00f5es, a plataforma permitir\u00e1 automatizar o atendimento telef\u00f4nico da sua empresa com o uso de intelig\u00eancia artificial. Ou seja, sua empresa ir\u00e1 economizar tempo e recursos automatizando todo o atendimento telef\u00f4nico com nosso software em nuvem. Conhe\u00e7a as [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":5846,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[325,405,402,330,390],"class_list":["post-5841","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-assistente-de-voz","tag-central-telefonica","tag-pa-digital","tag-voice-bots","tag-vozxpress"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Como automatizar o atendimento telef\u00f4nico com Intelig\u00eancia Artificial? - Elife Brasil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elife.com.br\/index.php\/2019\/11\/29\/vozxpress-permite-criar-central-telefonica-receptiva-operada-por-inteligencia-artificial\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como automatizar o atendimento telef\u00f4nico com Intelig\u00eancia Artificial? - Elife Brasil\" \/>\n<meta property=\"og:description\" content=\"Com as novas funcionalidades lan\u00e7adas este m\u00eas pelo VozXpress, al\u00e9m de realizar liga\u00e7\u00f5es ativas para cobran\u00e7a ou confirma\u00e7\u00f5es, a plataforma permitir\u00e1 automatizar o atendimento telef\u00f4nico da sua empresa com o uso de intelig\u00eancia artificial. 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