{"id":6400,"date":"2020-11-06T16:23:56","date_gmt":"2020-11-06T19:23:56","guid":{"rendered":"https:\/\/elife.com.br\/?p=6400"},"modified":"2020-11-10T16:40:36","modified_gmt":"2020-11-10T19:40:36","slug":"elife-e-vencedora-do-xx-premio-abt","status":"publish","type":"post","link":"https:\/\/elife.com.br\/index.php\/2020\/11\/06\/elife-e-vencedora-do-xx-premio-abt\/","title":{"rendered":"Elife \u00e9 vencedora do XX Pr\u00eamio ABT"},"content":{"rendered":"<div id=\"fb-root\"><\/div>\n<hr \/>\n<p><b>A<\/b><span style=\"font-weight: 400;\"> Elife foi vencedora do XX Pr\u00eamio ABT pela realiza\u00e7\u00e3o de dois cases de Experi\u00eancia do Consumidor. A premia\u00e7\u00e3o anual, realizada pela Garrido Marketing, reconhece os principais servi\u00e7os de Relacionamento com o Cliente no Brasil.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Os cases foram avaliados por 30 jurados. Os cases premiados da Elife celebram a inclus\u00e3o de consumidores com necessidades especiais e ocorreram a partir do atendimento digital das marcas Natura e Vulcabras. As marcas contam com uma equipe de analistas Elife, que trabalham no primeiro contato com clientes em redes sociais.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Apesar de j\u00e1 terem garantido um pr\u00eamio, os cases est\u00e3o entre os finalistas e ser\u00e3o classificados como Ouro, Prata ou Bronze durante o evento do XX Pr\u00eamio ABT.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A transmiss\u00e3o ao vivo ser\u00e1 feita pelo <\/span><a href=\"https:\/\/lnkd.in\/gaQUUPX\"><span style=\"font-weight: 400;\">canal da ABT no YouTube<\/span><\/a><span style=\"font-weight: 400;\"> no <\/span><b>dia 26 de novembro \u00e0s 20h.<\/b><\/p>\n<p>Um dos cases vencedores foi o atendimento \u00e0 fam\u00edlia de um menino autista. A m\u00e3e do garoto conversou com os analistas Elife nos canais da Vulcabras, explicando que a crian\u00e7a, que tem grande dificuldade com mudan\u00e7as, queria muito um modelo de t\u00eanis Olympikus que n\u00e3o encontrava para comprar.<\/p>\n<p>A marca ent\u00e3o enviou o produto de presente para o garoto, mesmo tratando-se de um modelo descontinuado. Voc\u00ea pode conferir a hist\u00f3ria completa <a href=\"https:\/\/elife.com.br\/index.php\/2020\/11\/06\/case-customer-experience-vulcabras-quando-a-inclusao-e-um-dos-pilares-do-atendimento\/\" target=\"_blank\" rel=\"noopener\">aqui<\/a>.<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Elife foi vencedora do XX Pr\u00eamio ABT pela realiza\u00e7\u00e3o de dois cases de Experi\u00eancia do Consumidor. A premia\u00e7\u00e3o anual, realizada pela Garrido Marketing, reconhece os principais servi\u00e7os de Relacionamento com o Cliente no Brasil. Os cases foram avaliados por 30 jurados. Os cases premiados da Elife celebram a inclus\u00e3o de consumidores com necessidades especiais [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":6401,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[346,235],"class_list":["post-6400","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-customer-experience","tag-premio"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Elife \u00e9 vencedora do XX Pr\u00eamio ABT - Elife Brasil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elife.com.br\/index.php\/2020\/11\/06\/elife-e-vencedora-do-xx-premio-abt\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Elife \u00e9 vencedora do XX Pr\u00eamio ABT - Elife Brasil\" \/>\n<meta property=\"og:description\" content=\"A Elife foi vencedora do XX Pr\u00eamio ABT pela realiza\u00e7\u00e3o de dois cases de Experi\u00eancia do Consumidor. A premia\u00e7\u00e3o anual, realizada pela Garrido Marketing, reconhece os principais servi\u00e7os de Relacionamento com o Cliente no Brasil. Os cases foram avaliados por 30 jurados. Os cases premiados da Elife celebram a inclus\u00e3o de consumidores com necessidades especiais [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/elife.com.br\/index.php\/2020\/11\/06\/elife-e-vencedora-do-xx-premio-abt\/\" \/>\n<meta property=\"og:site_name\" content=\"Elife Brasil\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-06T19:23:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-11-10T19:40:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/elife.com.br\/wp-content\/uploads\/2020\/11\/Design-sem-nome-8.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"405\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Pedro Fernandes\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Pedro Fernandes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2020\\\/11\\\/06\\\/elife-e-vencedora-do-xx-premio-abt\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2020\\\/11\\\/06\\\/elife-e-vencedora-do-xx-premio-abt\\\/\"},\"author\":{\"name\":\"Pedro Fernandes\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/#\\\/schema\\\/person\\\/d8bdaaac1dd7b59473ba8f74b1487374\"},\"headline\":\"Elife \u00e9 vencedora do XX Pr\u00eamio ABT\",\"datePublished\":\"2020-11-06T19:23:56+00:00\",\"dateModified\":\"2020-11-10T19:40:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2020\\\/11\\\/06\\\/elife-e-vencedora-do-xx-premio-abt\\\/\"},\"wordCount\":229,\"image\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2020\\\/11\\\/06\\\/elife-e-vencedora-do-xx-premio-abt\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/elife.com.br\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/Design-sem-nome-8.png\",\"keywords\":[\"Customer Experience\",\"Pr\u00eamio\"],\"articleSection\":[\"Not\u00edcias\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2020\\\/11\\\/06\\\/elife-e-vencedora-do-xx-premio-abt\\\/\",\"url\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2020\\\/11\\\/06\\\/elife-e-vencedora-do-xx-premio-abt\\\/\",\"name\":\"Elife \u00e9 vencedora do XX Pr\u00eamio ABT - 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