{"id":7077,"date":"2022-03-16T14:29:11","date_gmt":"2022-03-16T17:29:11","guid":{"rendered":"https:\/\/elife.com.br\/?p=7077"},"modified":"2022-03-28T15:31:43","modified_gmt":"2022-03-28T18:31:43","slug":"gestao-de-relacionamento-uma-abordagem-integrada-da-experiencia-do-consumidor","status":"publish","type":"post","link":"https:\/\/elife.com.br\/index.php\/2022\/03\/16\/gestao-de-relacionamento-uma-abordagem-integrada-da-experiencia-do-consumidor\/","title":{"rendered":"Ebook I Gest\u00e3o de relacionamento: uma abordagem integrada da experi\u00eancia do consumidor"},"content":{"rendered":"<div id=\"fb-root\"><\/div>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">Como surpreender seu cliente na jornada de compra e fortalecer o relacionamento? Em um material em conjunto com a <a href=\"https:\/\/buzzmonitor.com.br\/\" target=\"_blank\" rel=\"noopener\">Buzzmonitor<\/a> reunimos dicas e cases de Customer Experience, fazendo um paralelo da CX com as rela\u00e7\u00f5es interpessoais.<\/span><\/p>\n<p><span style=\"color: #000000;\">Descubra os seguintes t\u00f3picos no E-Book:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000000;\"><strong>Introdu\u00e7\u00e3o:\u00a0<\/strong><\/span><span style=\"color: #000000;\">O que \u00e9 Customer Experience e os princ\u00edpios-chave para mudar a mentalidade da organiza\u00e7\u00e3o;<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">Eu confio em voc\u00ea:\u00a0<\/span><\/strong><span style=\"color: #000000;\">CX como marketing de relacionamento por meio da empatia;<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">Voc\u00ea me conhece:\u00a0<\/span><\/strong><span style=\"color: #000000;\">Do n\u00famero \u00e0 persona. Humaniza\u00e7\u00e3o do p\u00fablico da marca;<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">Voc\u00ea simplifica nossa rela\u00e7\u00e3o:\u00a0<\/span><\/strong><span style=\"color: #000000;\">Mapeamento da jornada do consumidor para uma experi\u00eancia sem barreiras e esfor\u00e7os;<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">Voc\u00ea prometeu:\u00a0<\/span><\/strong><span style=\"color: #000000;\">Cria\u00e7\u00e3o de propostas de valor a partir das dores dos clientes;<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">Voc\u00ea me surpreende:\u00a0<\/span><\/strong><span style=\"color: #000000;\">Engajamento e r\u00e9gua de relacionamento;<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">Eu vejo futuro com voc\u00ea:\u00a0<\/span><\/strong><span style=\"color: #000000;\">Chatbots e o uso de intelig\u00eancia artificial para Customer Experience;<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">Voc\u00ea me ouve:\u00a0<\/span><\/strong><span style=\"color: #000000;\">An\u00e1lise de para insights acion\u00e1veis.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>Baixe o estudo completo:\u00a0<\/strong><\/span><\/h3>\n<div class=\"_form_95\"><\/div>\n<p><script src=\"https:\/\/buzzmonitor.activehosted.com\/f\/embed.php?id=95\" type=\"text\/javascript\" charset=\"utf-8\"><\/script><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Como surpreender seu cliente na jornada de compra e fortalecer o relacionamento? Em um material em conjunto com a Buzzmonitor reunimos dicas e cases de Customer Experience, fazendo um paralelo da CX com as rela\u00e7\u00f5es interpessoais. Descubra os seguintes t\u00f3picos no E-Book: &nbsp; Introdu\u00e7\u00e3o:\u00a0O que \u00e9 Customer Experience e os princ\u00edpios-chave para mudar a [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":7084,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,53],"tags":[152,218,493],"class_list":["post-7077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-ebooks","tag-consumidor","tag-ebook","tag-gestao-de-relacionamento"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ebook I Gest\u00e3o de relacionamento: uma abordagem integrada da experi\u00eancia do consumidor - Elife Brasil<\/title>\n<meta name=\"description\" content=\"As decis\u00f5es da sua marca t\u00eam foco no cliente? Veja cases reais e as dicas dos especialistas da Buzzmonitor e Elife sobre a gest\u00e3o de relacionamento aliada \u00e0 CX.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elife.com.br\/index.php\/2022\/03\/16\/gestao-de-relacionamento-uma-abordagem-integrada-da-experiencia-do-consumidor\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ebook I Gest\u00e3o de relacionamento: uma abordagem integrada da experi\u00eancia do consumidor - Elife Brasil\" \/>\n<meta property=\"og:description\" content=\"As decis\u00f5es da sua marca t\u00eam foco no cliente? 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