{"id":7434,"date":"2022-12-21T17:33:19","date_gmt":"2022-12-21T20:33:19","guid":{"rendered":"https:\/\/elife.com.br\/?p=7434"},"modified":"2023-01-12T08:43:15","modified_gmt":"2023-01-12T11:43:15","slug":"pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band","status":"publish","type":"post","link":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/","title":{"rendered":"Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band"},"content":{"rendered":"<div id=\"fb-root\"><\/div>\n\n<p class=\"wp-block-paragraph\">Assista a mat\u00e9ria veiculada no dia 20 de dezembro de 2022, com nossos dados sobre as prefer\u00eancias dos clientes na hora de conversar com as marcas, al\u00e9m da entrevista com Breno Soutto, nosso Head of Insights.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/GfQ-HVQsi4g?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Quer saber mais? Confira nossos posts sobre a pesquisa Experi\u00eancia com Atendimento: os canais de atendimento <a href=\"https:\/\/elife.com.br\/index.php\/2022\/08\/25\/pesquisa-da-elife-aponta-quais-os-canais-de-atendimento-preferidos-dos-consumidores\/\" data-type=\"URL\" data-id=\"https:\/\/elife.com.br\/index.php\/2022\/08\/25\/pesquisa-da-elife-aponta-quais-os-canais-de-atendimento-preferidos-dos-consumidores\/\">preferidos dos consumidores<\/a> e quais canais de atendimento os consumidores preferem <a href=\"https:\/\/elife.com.br\/index.php\/2022\/09\/02\/pesquisa-mostra-quais-canais-de-atendimento-os-consumidores-preferem-para-solucionar-problemas\/\" data-type=\"URL\" data-id=\"https:\/\/elife.com.br\/index.php\/2022\/09\/02\/pesquisa-mostra-quais-canais-de-atendimento-os-consumidores-preferem-para-solucionar-problemas\/\">para solucionar problemas<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Assista a mat\u00e9ria veiculada no dia 20 de dezembro de 2022, com nossos dados sobre as prefer\u00eancias dos clientes na hora de conversar com as marcas, al\u00e9m da entrevista com Breno Soutto, nosso Head of Insights. Quer saber mais? Confira nossos posts sobre a pesquisa Experi\u00eancia com Atendimento: os canais de atendimento preferidos dos consumidores [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":7444,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-7434","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band - Elife Brasil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band - Elife Brasil\" \/>\n<meta property=\"og:description\" content=\"Assista a mat\u00e9ria veiculada no dia 20 de dezembro de 2022, com nossos dados sobre as prefer\u00eancias dos clientes na hora de conversar com as marcas, al\u00e9m da entrevista com Breno Soutto, nosso Head of Insights. Quer saber mais? Confira nossos posts sobre a pesquisa Experi\u00eancia com Atendimento: os canais de atendimento preferidos dos consumidores [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/\" \/>\n<meta property=\"og:site_name\" content=\"Elife Brasil\" \/>\n<meta property=\"article:published_time\" content=\"2022-12-21T20:33:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-12T11:43:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png\" \/>\n\t<meta property=\"og:image:width\" content=\"849\" \/>\n\t<meta property=\"og:image:height\" content=\"477\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Luiza Lima\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Luiza Lima\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/\"},\"author\":{\"name\":\"Luiza Lima\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/#\\\/schema\\\/person\\\/b06476ef12aa88d77fd8045f7b281b31\"},\"headline\":\"Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band\",\"datePublished\":\"2022-12-21T20:33:19+00:00\",\"dateModified\":\"2023-01-12T11:43:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/\"},\"wordCount\":90,\"image\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/elife.com.br\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Pesquisa-Experiencia-com-Atendimento.png\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/\",\"url\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/\",\"name\":\"Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band - Elife Brasil\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/elife.com.br\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Pesquisa-Experiencia-com-Atendimento.png\",\"datePublished\":\"2022-12-21T20:33:19+00:00\",\"dateModified\":\"2023-01-12T11:43:15+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/#\\\/schema\\\/person\\\/b06476ef12aa88d77fd8045f7b281b31\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/#primaryimage\",\"url\":\"https:\\\/\\\/elife.com.br\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Pesquisa-Experiencia-com-Atendimento.png\",\"contentUrl\":\"https:\\\/\\\/elife.com.br\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Pesquisa-Experiencia-com-Atendimento.png\",\"width\":849,\"height\":477},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/2022\\\/12\\\/21\\\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/elife.com.br\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/#website\",\"url\":\"https:\\\/\\\/elife.com.br\\\/\",\"name\":\"Elife Brasil\",\"description\":\"We deliver insights\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/elife.com.br\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/elife.com.br\\\/#\\\/schema\\\/person\\\/b06476ef12aa88d77fd8045f7b281b31\",\"name\":\"Luiza Lima\",\"url\":\"https:\\\/\\\/elife.com.br\\\/index.php\\\/author\\\/luiza-lima\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band - Elife Brasil","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/","og_locale":"pt_BR","og_type":"article","og_title":"Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band - Elife Brasil","og_description":"Assista a mat\u00e9ria veiculada no dia 20 de dezembro de 2022, com nossos dados sobre as prefer\u00eancias dos clientes na hora de conversar com as marcas, al\u00e9m da entrevista com Breno Soutto, nosso Head of Insights. Quer saber mais? Confira nossos posts sobre a pesquisa Experi\u00eancia com Atendimento: os canais de atendimento preferidos dos consumidores [&hellip;]","og_url":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/","og_site_name":"Elife Brasil","article_published_time":"2022-12-21T20:33:19+00:00","article_modified_time":"2023-01-12T11:43:15+00:00","og_image":[{"width":849,"height":477,"url":"https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png","type":"image\/png"}],"author":"Luiza Lima","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Luiza Lima"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/#article","isPartOf":{"@id":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/"},"author":{"name":"Luiza Lima","@id":"https:\/\/elife.com.br\/#\/schema\/person\/b06476ef12aa88d77fd8045f7b281b31"},"headline":"Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band","datePublished":"2022-12-21T20:33:19+00:00","dateModified":"2023-01-12T11:43:15+00:00","mainEntityOfPage":{"@id":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/"},"wordCount":90,"image":{"@id":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/#primaryimage"},"thumbnailUrl":"https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png","articleSection":["Blog"],"inLanguage":"pt-BR"},{"@type":"WebPage","@id":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/","url":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/","name":"Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band - Elife Brasil","isPartOf":{"@id":"https:\/\/elife.com.br\/#website"},"primaryImageOfPage":{"@id":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/#primaryimage"},"image":{"@id":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/#primaryimage"},"thumbnailUrl":"https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png","datePublished":"2022-12-21T20:33:19+00:00","dateModified":"2023-01-12T11:43:15+00:00","author":{"@id":"https:\/\/elife.com.br\/#\/schema\/person\/b06476ef12aa88d77fd8045f7b281b31"},"breadcrumb":{"@id":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/#primaryimage","url":"https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png","contentUrl":"https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png","width":849,"height":477},{"@type":"BreadcrumbList","@id":"https:\/\/elife.com.br\/index.php\/2022\/12\/21\/pesquisa-experiencia-com-atendimento-e-destaque-no-jornal-da-band\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/elife.com.br\/"},{"@type":"ListItem","position":2,"name":"Pesquisa Experi\u00eancia com Atendimento \u00e9 destaque no Jornal da Band"}]},{"@type":"WebSite","@id":"https:\/\/elife.com.br\/#website","url":"https:\/\/elife.com.br\/","name":"Elife Brasil","description":"We deliver insights","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/elife.com.br\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Person","@id":"https:\/\/elife.com.br\/#\/schema\/person\/b06476ef12aa88d77fd8045f7b281b31","name":"Luiza Lima","url":"https:\/\/elife.com.br\/index.php\/author\/luiza-lima\/"}]}},"rttpg_featured_image_url":{"full":["https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png",849,477,false],"landscape":["https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png",849,477,false],"portraits":["https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png",849,477,false],"thumbnail":["https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png",150,84,false],"medium":["https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png",300,169,false],"large":["https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png",849,477,false],"1536x1536":["https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png",849,477,false],"2048x2048":["https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png",849,477,false],"index-thumb":["https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png",368,207,false],"blog-thumb":["https:\/\/elife.com.br\/wp-content\/uploads\/2022\/12\/Pesquisa-Experiencia-com-Atendimento.png",370,208,false]},"rttpg_author":{"display_name":"Luiza Lima","author_link":"https:\/\/elife.com.br\/index.php\/author\/luiza-lima\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/elife.com.br\/index.php\/category\/blog\/\" rel=\"category tag\">Blog<\/a>","rttpg_excerpt":"Assista a mat\u00e9ria veiculada no dia 20 de dezembro de 2022, com nossos dados sobre as prefer\u00eancias dos clientes na hora de conversar com as marcas, al\u00e9m da entrevista com Breno Soutto, nosso Head of Insights. Quer saber mais? Confira nossos posts sobre a pesquisa Experi\u00eancia com Atendimento: os canais de atendimento preferidos dos consumidores&hellip;","_links":{"self":[{"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/posts\/7434","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/comments?post=7434"}],"version-history":[{"count":6,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/posts\/7434\/revisions"}],"predecessor-version":[{"id":7445,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/posts\/7434\/revisions\/7445"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/media\/7444"}],"wp:attachment":[{"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/media?parent=7434"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/categories?post=7434"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/elife.com.br\/index.php\/wp-json\/wp\/v2\/tags?post=7434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}