{"id":7453,"date":"2023-01-12T08:41:54","date_gmt":"2023-01-12T11:41:54","guid":{"rendered":"https:\/\/elife.com.br\/?p=7453"},"modified":"2023-01-12T17:40:06","modified_gmt":"2023-01-12T20:40:06","slug":"entenda-por-que-o-mercado-de-chatbots-continua-crescendo","status":"publish","type":"post","link":"https:\/\/elife.com.br\/index.php\/2023\/01\/12\/entenda-por-que-o-mercado-de-chatbots-continua-crescendo\/","title":{"rendered":"Entenda por qu\u00ea o mercado de chatbots continua crescendo"},"content":{"rendered":"<div id=\"fb-root\"><\/div>\n\n<p class=\"wp-block-paragraph\">Chatbots ser\u00e3o cada vez mais usados nos pr\u00f3ximos anos, e por empresas de diferentes tamanhos. De acordo com o site <a href=\"https:\/\/www.insiderintelligence.com\/insights\/best-ai-chatbots-online-robot-chat\/\" data-type=\"URL\" data-id=\"https:\/\/www.insiderintelligence.com\/insights\/best-ai-chatbots-online-robot-chat\/\" target=\"_blank\" rel=\"noreferrer noopener\">Business Insider<\/a>, o valor do mercado de chatbots, que era de $2,6 bilh\u00f5es de d\u00f3lares em 2019, deve saltar para $9,4 bilh\u00f5es de d\u00f3lares em 2024.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Isso porque a tecnologia proporciona melhores experi\u00eancias para os clientes, com menores custos para as empresas. E as oportunidades continuam crescendo \u00e0 medida que novas gera\u00e7\u00f5es demonstram um <a href=\"https:\/\/elife.com.br\/index.php\/2022\/11\/04\/voce-oferece-a-experiencia-que-os-seus-clientes-querem\/?utm_source=blog&amp;utm_medium=012023&amp;utm_campaign=elife\" data-type=\"URL\" data-id=\"https:\/\/elife.com.br\/index.php\/2022\/11\/04\/voce-oferece-a-experiencia-que-os-seus-clientes-querem\/?utm_source=blog&amp;utm_medium=012023&amp;utm_campaign=elife\" target=\"_blank\" rel=\"noreferrer noopener\">desejo maior por servi\u00e7os r\u00e1pidos e eficientes<\/a>, 24h por dia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enquanto os chatbots evoluem, a intelig\u00eancia artificial interativa se torna o padr\u00e3o para os servi\u00e7os ao cliente em diversas ind\u00fastrias. O mercado de chatbots deve se expandir ainda mais em servi\u00e7os de sa\u00fade, seguros, institui\u00e7\u00f5es banc\u00e1rias e fintechs.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Com os avan\u00e7os em intelig\u00eancia artificial (IA) e processamento de linguagem natural (PLN), \u00e9 poss\u00edvel melhorar a habilidade dos chatbots compreenderem os usu\u00e1rios, atrav\u00e9s dos dados coletados em cada conversa com os clientes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al\u00e9m de ajudar nas intera\u00e7\u00f5es com clientes e leads qualificados, chatbots facilitam o envio de mensagens em massa e a execu\u00e7\u00e3o de campanhas de marketing gota a gota, tamb\u00e9m conhecidas como <em>drip marketing<\/em>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Assim tamb\u00e9m \u00e9 poss\u00edvel aumentar a efici\u00eancia operacional, uma vez que as equipes de atendimento t\u00eam mais tempo para se dedicar a atividades que geram receitas, como aquisi\u00e7\u00e3o de novos clientes, em vez de lidar com as tarefas mais triviais e repetitivas.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00e3o v\u00e1rias as possibilidades de implantar chatbots em uma empresa. Por isso, na hora de decidir qual \u00e9 a melhor op\u00e7\u00e3o, contar com um especialista em solu\u00e7\u00f5es de automa\u00e7\u00e3o faz toda a diferen\u00e7a.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Elife \u00e9 a \u00fanica solu\u00e7\u00e3o do mercado que oferece o servi\u00e7o completo: plataforma, cria\u00e7\u00e3o, monitoria e ajustes para o seu chatbot. Quer saber mais? Acesse a p\u00e1gina <a href=\"https:\/\/chatbots.elife.com.br\/?utm_source=blog+elife&amp;utm_medium=012023&amp;utm_campaign=elife\">Elife Chatbots<\/a> e agende uma demonstra\u00e7\u00e3o gratuita!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chatbots ser\u00e3o cada vez mais usados nos pr\u00f3ximos anos, e por empresas de diferentes tamanhos. De acordo com o site Business Insider, o valor do mercado de chatbots, que era de $2,6 bilh\u00f5es de d\u00f3lares em 2019, deve saltar para $9,4 bilh\u00f5es de d\u00f3lares em 2024.\u00a0 Isso porque a tecnologia proporciona melhores experi\u00eancias para os [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":7454,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[71,176],"class_list":["post-7453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-bots","tag-chatbot"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Entenda por qu\u00ea o mercado de chatbots continua crescendo - Elife Brasil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elife.com.br\/index.php\/2023\/01\/12\/entenda-por-que-o-mercado-de-chatbots-continua-crescendo\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Entenda por qu\u00ea o mercado de chatbots continua crescendo - Elife Brasil\" \/>\n<meta property=\"og:description\" content=\"Chatbots ser\u00e3o cada vez mais usados nos pr\u00f3ximos anos, e por empresas de diferentes tamanhos. 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